Why is my Epson Printer Offline [Solved]

When we set our EPSON Printer, No one wants it shows an offline message on the computer. The offline problem may happen mostly due to the wrong configurations to the computer, printer, or wireless network. In this post, troubleshoot the printer issue and turn back it’s status online.

It would help if you went to Start > Settings > Devices > Printers and Scanners. And then, Right-click on the Epson printer in the list and select see what is printing. Further, when a window pops up, select the Printer from the bar at the top. Use the drop-down menu, choose and Use Printer online.

Epson Printer Offline [Solved]

When the EPSON printer is all set and ready to work, however, when you try to print you end up getting a message that the Printer is offline, is quite frustrating as because of this it results in an issue because of which you won’t be able to print your file. This problem usually makes you annoyed and can even drive you crazy.


You end up searching a lot of options online but face issues as you don’t have any Tried-and-tested options you can rely on. Below are some essential and verified fixes for EPSON Printer Offline, which are standing by you. Read on and find how


Try these fixes:

  1. Turn off the Printer Offline feature on EPSON printer
  2. EPSON printer Reinstallation

Fix 1: Disable Use Printer Offline feature of your EPSON printer:

  1. Use your keyboard and press on the two keys simultaneously Windows logo key and same time to invoke the Run box.
  2. Type the command control and then press the Enter on the run box.
  3. Go to large icons and find Devices and Printers and select the same.
  4. See what’s printing choosing the option by Right-click on your Printer.
  5. Check and identify that there is no √ mark before Use Printer Offline option while clicking on the Printer as you do, so click on the Printer again and this time check on Set as Default Printer.
  6. Close the window and check if you’re able to use your Printer.

Fix 2: EPSON printer Reinstallation


  1. With the help of a keyboard, you can bring the RUN box on your screen by pressing the Windows logo key and at the same time.
  2. Use the RUN box type devmgmt.msc and click on Enter.
  3. Right-click in Printers or Printer queues on your EPSON printer device. Then uninstall the same.
  4. Using your keyboard, click on the Windows logo key and at the same time to invoke the Run box.
  5. Type control and click on the Enter
  6. Large icons, simultaneously click Devices and Printers.
  7. Click Add a printer, by Right-Clicking on the blank areas
  8. Please skip this step while you are working on windows 10.
  9. You can choose Wireless or Bluetooth Printer by clicking on ADD a network while you are on windows 7 software.
  10. Further TCP/IP address or hostname can be used to add Printer by checking the box in front of that. You can go to the next step by clicking on the option next.
  11. After you have entered the IP address and Port name of your Printer. You can then click on Next to complete reinstalling your Printer
  12. You can Restart your computer and check if you’re able to use your Printer.

How to check the IP address and port name of Printer:

  1. Choose Printer properties, by Right-click on your Printer going down to the option. 
  2. You need to place a checkmark in the checked Port with √ the mark in Ports and then click Configure Port.

You will automatically get the Port name and IP address of your Printer on your new window which will pop on your screen.

Why my Epson printer keeps going offline on windows 10:

There are not specific and varied reasons because of which the Epson printer will get offline on windows 10 laptop or computer; however, some of the valid reasons which are checked and verified are below:

  • As the communication problem can happen to create a wide gap between the Epson printer and windows 10 pc.
  • Settings issue in the Epson printer
  • Driver not installed correctly or as per the required setting format.
  •  Firewall / Antivirus can also create security issues.

These are some primary varied reasons for Epson printer problems where it keeps going online. Based on this, you can go ahead and troubleshoot the issue accordingly.


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